Поиск :
Личный кабинет :
Электронный каталог: Книги в рубрике:
Рубрики
--> Сфера услуг
----> менеджмент сферы услуг [338.46:005]
Печать списка
Экз. чит. зала
Доступно
1 из 1
Доступно
1 из 2
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 3
Доступно
1 из 1
Экз. чит. зала
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Экз. чит. зала
Экз. чит. зала
Экз. чит. зала
Доступно
10 из 11
Доступно
1 из 2
Экз. чит. зала
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 2
Нет экз.
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 2
Доступно
1 из 1
Доступно
1 из 1
Экз. чит. зала
Экз. чит. зала
Экз. чит. зала
Экз. чит. зала
Доступно
1 из 2
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 2
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
Экз. чит. зала
Доступно
1 из 1
Доступно
1 из 1
Доступно
1 из 1
--> Сфера услуг
----> менеджмент сферы услуг [338.46:005]
Рубрика
- Название:
- менеджмент сферы услуг [338.46:005]
Печать списка
Связанные описания:
Экз. чит. зала
Доступно
1 из 1
Книга
Tesone, D.
Principles of management for the hospitality industry
Elsevier, Butterworth-Heinemann, 2010 г.
ISBN 978-1-85617-799-3
Tesone, D.
Principles of management for the hospitality industry
Elsevier, Butterworth-Heinemann, 2010 г.
ISBN 978-1-85617-799-3
Доступно
1 из 2
Книга
Professional meeting management: comprehensive strategies for meetings, conventions and events
Kendall/Hunt Publishing Company, 2008 г.
ISBN 978-0-7575-5212-0
Professional meeting management: comprehensive strategies for meetings, conventions and events
Kendall/Hunt Publishing Company, 2008 г.
ISBN 978-0-7575-5212-0
Доступно
1 из 1
Книга
McNabb, D. E.
Public utilities: management challenges for the 21st century
Edward Elgar, 2005 г.
ISBN 1-84376-873-9
McNabb, D. E.
Public utilities: management challenges for the 21st century
Edward Elgar, 2005 г.
ISBN 1-84376-873-9
Доступно
1 из 1
Доступно
1 из 1
Книга
Poynter, G.
Restructuring in the service industries: management reform and workplace relations in the UK service sector
Mansell, 2000 г.
ISBN 0-7201-2341-0
Poynter, G.
Restructuring in the service industries: management reform and workplace relations in the UK service sector
Mansell, 2000 г.
ISBN 0-7201-2341-0
Доступно
1 из 3
Книга
Hayes, D. K.
Revenue management for the hospitality industry
John Wiley & Sons, 2011 г.
ISBN 978-0-470-39308-6
Hayes, D. K.
Revenue management for the hospitality industry
John Wiley & Sons, 2011 г.
ISBN 978-0-470-39308-6
Доступно
1 из 1
Книга
Piekarz, M. J.
Risk and safety management in the leisure, events, tourism and sports industries
CAB International, 2015 г.
ISBN 978-1-7806-4449-3
Piekarz, M. J.
Risk and safety management in the leisure, events, tourism and sports industries
CAB International, 2015 г.
ISBN 978-1-7806-4449-3
Экз. чит. зала
Книга
Fischer, T.
Service business development: strategies for value creation in manufacturing firms
Cambridge University Press, 2013 г.
ISBN 978-1-10-702245-4
Fischer, T.
Service business development: strategies for value creation in manufacturing firms
Cambridge University Press, 2013 г.
ISBN 978-1-10-702245-4
Доступно
1 из 1
Книга
Fitzsimmons, J. A.
Service Management: Operations, Strategy, and Information Technology
Irwin/McGraw-Hill, 1998 г.
ISBN 0-07-115709-3
Fitzsimmons, J. A.
Service Management: Operations, Strategy, and Information Technology
Irwin/McGraw-Hill, 1998 г.
ISBN 0-07-115709-3
Доступно
1 из 1
Книга
Fitzsimmons, J. A.
Service management: operations, strategy, information technology
McGraw-Hill, 2008 г.
ISBN 978-0-07-126346-7
Fitzsimmons, J. A.
Service management: operations, strategy, information technology
McGraw-Hill, 2008 г.
ISBN 978-0-07-126346-7
Доступно
1 из 1
Книга
Normann, R.
Service management: strategy and leadership in service business
John Wiley & Sons, 2002 г.
ISBN 0-471-49439-9
Normann, R.
Service management: strategy and leadership in service business
John Wiley & Sons, 2002 г.
ISBN 0-471-49439-9
Доступно
1 из 1
Доступно
1 из 1
Книга
Gronroos, C.
Service management and marketing: a customer relationship management approach
John Wiley & Sons, 2004 г.
ISBN 0-471-72034-8
Gronroos, C.
Service management and marketing: a customer relationship management approach
John Wiley & Sons, 2004 г.
ISBN 0-471-72034-8
Доступно
1 из 1
Книга
Gronroos, C.
Service management and marketing: a customer relationship management approach
John Wiley & Sons, 2005 г.
ISBN отсутствует
Gronroos, C.
Service management and marketing: a customer relationship management approach
John Wiley & Sons, 2005 г.
ISBN отсутствует
Доступно
1 из 1
Книга
Gronroos, C.
Service management and marketing: a customer relationship management approach
John Wiley & Sons, 2000 г.
ISBN 0-471-72034-8
Gronroos, C.
Service management and marketing: a customer relationship management approach
John Wiley & Sons, 2000 г.
ISBN 0-471-72034-8
Доступно
1 из 1
Книга
Gronroos, C.
Service management and marketing: customer management in service competition
John Wiley & Sons, 2007 г.
ISBN 0-470-02862-9
Gronroos, C.
Service management and marketing: customer management in service competition
John Wiley & Sons, 2007 г.
ISBN 0-470-02862-9
Доступно
1 из 1
Экз. чит. зала
Экз. чит. зала
Книга
Johnston, R.
Service operations management: improving service delivery
Prentice Hall, 2005 г.
ISBN 0-273-68367-5
Johnston, R.
Service operations management: improving service delivery
Prentice Hall, 2005 г.
ISBN 0-273-68367-5
Экз. чит. зала
Книга
Johnston, R.
Service operations management: improving service delivery
Prentice Hall, Pearson Education, 2008 г.
ISBN 978-1-405-84732-2
Johnston, R.
Service operations management: improving service delivery
Prentice Hall, Pearson Education, 2008 г.
ISBN 978-1-405-84732-2
Доступно
10 из 11
Книга
Parker, D. W.
Service operations management: the total experience
Edward Elgar, 2012 г.
ISBN 978-1-7810-0786-0
Parker, D. W.
Service operations management: the total experience
Edward Elgar, 2012 г.
ISBN 978-1-7810-0786-0
Доступно
1 из 2
Книга
Schneider, B.
Service quality: research perspectives
SAGE Publications, 2004 г.
ISBN 0-7619-2147-8
Schneider, B.
Service quality: research perspectives
SAGE Publications, 2004 г.
ISBN 0-7619-2147-8
Экз. чит. зала
Доступно
1 из 1
Книга
Services management: an integrated approach
Financial Times/Pitman Publishing, 1998 г.
ISBN 0-273-63525-5
Services management: an integrated approach
Financial Times/Pitman Publishing, 1998 г.
ISBN 0-273-63525-5
Доступно
1 из 1
Книга
Services marketing self-portraits: introspections, reflections, and glimpses from the experts
American Marketing Association, 2000 г.
ISBN 0-87757-289-5
Services marketing self-portraits: introspections, reflections, and glimpses from the experts
American Marketing Association, 2000 г.
ISBN 0-87757-289-5
Доступно
1 из 1
Доступно
1 из 2
Книга
Goldblatt, J.
Special events: creating and sustaining a new world for celebration
John Wiley & Sons, 2011 г.
ISBN 978-1-11-862677-1
Goldblatt, J.
Special events: creating and sustaining a new world for celebration
John Wiley & Sons, 2011 г.
ISBN 978-1-11-862677-1
Нет экз.
Электронные книги
Goldblatt, J.
Special events: event leadership for a new world
John Wiley & Sons, 2005 г.
ISBN 9780471792666
Goldblatt, J.
Special events: event leadership for a new world
John Wiley & Sons, 2005 г.
ISBN 9780471792666
Доступно
1 из 1
Книга
Kimball, C.
Start your own event planning business: your step-by-step guide to success
Entrepreneur Press, 2011 г.
ISBN 978-1-599-18415-9
Kimball, C.
Start your own event planning business: your step-by-step guide to success
Entrepreneur Press, 2011 г.
ISBN 978-1-599-18415-9
Доступно
1 из 1
Книга
Linsenman, C.
Start your own personal concierge service: your step-by-step guide to success
Entrepreneur Press, 2011 г.
ISBN 978-1-599-18425-8
Linsenman, C.
Start your own personal concierge service: your step-by-step guide to success
Entrepreneur Press, 2011 г.
ISBN 978-1-599-18425-8
Доступно
1 из 1
Книга
Sandlin, E. F.
Start your own wedding consultant business: your step-by-step guide to success
Entrepreneur Press, 2011 г.
ISBN 978-1-599-18427-2
Sandlin, E. F.
Start your own wedding consultant business: your step-by-step guide to success
Entrepreneur Press, 2011 г.
ISBN 978-1-599-18427-2
Доступно
1 из 2
Книга
Lowendahl, B. R.
Strategic management of professional service firms
Copenhagen Business School Press, 2005 г.
ISBN 87-630-0127-6
Lowendahl, B. R.
Strategic management of professional service firms
Copenhagen Business School Press, 2005 г.
ISBN 87-630-0127-6
Доступно
1 из 1
Доступно
1 из 1
Книга
Shone, A.
Successful event management: a practical handbook
Cengage Learning, 2010 г.
ISBN 978-1-408-02075-3
Shone, A.
Successful event management: a practical handbook
Cengage Learning, 2010 г.
ISBN 978-1-408-02075-3
Экз. чит. зала
Экз. чит. зала
Книга
Sloan, P.
Sustainability in the hospitality industry: principles of sustainable operations
Routledge, 2013 г.
ISBN 978-0-415-53124-5
Sloan, P.
Sustainability in the hospitality industry: principles of sustainable operations
Routledge, 2013 г.
ISBN 978-0-415-53124-5
Экз. чит. зала
Книга
Sloan, P.
Sustainability in the hospitality industry: principles of sustainable operations
Elsevier, 2009 г.
ISBN 978-0-7506-7968-8
Sloan, P.
Sustainability in the hospitality industry: principles of sustainable operations
Elsevier, 2009 г.
ISBN 978-0-7506-7968-8
Экз. чит. зала
Книга
The Best of the Harvard Business Review
Harvard Business School Press, 1991 г.
ISBN 0-87584-294-1
The Best of the Harvard Business Review
Harvard Business School Press, 1991 г.
ISBN 0-87584-294-1
Доступно
1 из 2
Книга
Kilkenny, S.
The complete guide to successful event planning: with companion CD-ROM
Atlantic Publishing, 2011 г.
ISBN 978-1-601-38699-1
Kilkenny, S.
The complete guide to successful event planning: with companion CD-ROM
Atlantic Publishing, 2011 г.
ISBN 978-1-601-38699-1
Доступно
1 из 1
Книга
The Emerald handbook of entrepreneurship in tourism, travel and hospitality: skills for successful ventures
Emerald Publishing, 2018 г.
ISBN 9781787435308
The Emerald handbook of entrepreneurship in tourism, travel and hospitality: skills for successful ventures
Emerald Publishing, 2018 г.
ISBN 9781787435308
Доступно
1 из 1
Книга
The growth of service industries: the paradox of exploding costs and persistent demand
Edward Elgar, 2001 г.
ISBN 1-84064-422-2
The growth of service industries: the paradox of exploding costs and persistent demand
Edward Elgar, 2001 г.
ISBN 1-84064-422-2
Доступно
1 из 2
Книга
Schaumann, P.
The guide to successful destination management
John Wiley & Sons, 2005 г.
ISBN 978-0-471-22625-3
Schaumann, P.
The guide to successful destination management
John Wiley & Sons, 2005 г.
ISBN 978-0-471-22625-3
Доступно
1 из 1
Книга
The innovation imperative in health care organisations: critical role of human resource management in the cost, quality and productivity equation
ISBN 978-1-84980-984-9
The innovation imperative in health care organisations: critical role of human resource management in the cost, quality and productivity equation
Серия: New horizons in management
Edward Elgar, 2012 г.ISBN 978-1-84980-984-9
Доступно
1 из 1
Книга
The Oxford handbook of professional service firms
ISBN 9780198799566
The Oxford handbook of professional service firms
Серия: Oxford handbooks
Oxford University Press, 2017 г.ISBN 9780198799566
Доступно
1 из 1
Книга
Scott, M. C.
The professional service firm: the manager's guide to maximising profit and value
John Wiley & Sons, 2001 г.
ISBN 0-471-49948-X
Scott, M. C.
The professional service firm: the manager's guide to maximising profit and value
John Wiley & Sons, 2001 г.
ISBN 0-471-49948-X
Экз. чит. зала
Доступно
1 из 1
Книга
Gastelaars, M.
The public services under reconstruction: client experiences, professional practices, managerial control
Routledge, 2009 г.
ISBN 978-0-415-47242-5
Gastelaars, M.
The public services under reconstruction: client experiences, professional practices, managerial control
Routledge, 2009 г.
ISBN 978-0-415-47242-5
Доступно
1 из 1
Книга
The reform of health care: shaping, adapting and resisting policy developments
Palgrave Macmillan, 2012 г.
ISBN 978-0-230-29793-7
The reform of health care: shaping, adapting and resisting policy developments
Palgrave Macmillan, 2012 г.
ISBN 978-0-230-29793-7
Доступно
1 из 1
Книга
The Routledge handbook of service research insights and ideas
Routledge, 2020 г.
ISBN 9780815372530
The Routledge handbook of service research insights and ideas
Routledge, 2020 г.
ISBN 9780815372530